How to Save $188,000 Annually with dbsnOOp Flightdeck
Maintaining a Network Operations Center (NOC) running 24/7 can be a significant investment for any company. In the United States, the annual costs of a traditional NOC can easily reach $188,000, considering salaries, hardware, software, and other operational costs. In this article, we explore how using dbsnOOp Flightdeck with its virtual NOC can save these costs while improving operational efficiency and effectiveness.
Cost of Maintaining a Traditional NOC
Managing a NOC with five employees to ensure 24/7 coverage involves the following annual costs:
- Salaries: $150,000
- Hardware (Laptops): $8,333.33
- Email Accounts and Software: $7,200
- Dedicated Server for Zabbix: $4,000
- Total Annual Cost: $169,533.33
The Virtual NOC of dbsnOOp Flightdeck
dbsnOOp Flightdeck offers an innovative solution to replace the traditional NOC with a virtual NOC, which automates various critical functions:
1. Auto Dispatch
The Flightdeck’s virtual NOC automatically distributes incidents and tasks to the most suitable engineer or analyst based on criteria such as technical specialty and availability.
2. Work Schedule Recognition
The system recognizes the work schedules and shifts of employees and contractors, ensuring tasks are assigned to professionals who are available and capable of solving problems.
3. Efficient Communication
Flightdeck communicates directly with the right professional for each technology at the appropriate time, avoiding delays and ensuring a quick and efficient response.
4. Automatic Escalation
If an assigned analyst or engineer does not engage in resolving the incident, the system automatically escalates the issue to the next level of support, ensuring that no issue goes unresolved.
Advantages of a Virtualized NOC
Choosing a virtualized NOC over a human-operated one offers several advantages:
1. Cost Reduction
The primary advantage is the significant reduction in costs. With a virtual NOC, expenses related to salaries, hardware, software, and dedicated server maintenance are eliminated, resulting in potential savings of $188,000 annually.
2. Scalability
The virtual NOC can easily scale as the company’s demand grows without the need to hire more employees or invest in more equipment.
3. 24/7 Availability
The system ensures continuous coverage without interruptions, eliminating dependency on human shifts and reducing the risk of failures due to personnel unavailability.
4. Operational Efficiency
By automating tasks and intelligently distributing incidents, the virtual NOC improves operational efficiency, reducing response and resolution times.
5. Focus on Core Business
By using Flightdeck, IT teams can focus on strategic and higher-value activities, leaving operational incident management and monitoring to the automated system.
Implementing dbsnOOp Flightdeck as a virtual NOC offers an efficient and cost-effective solution for companies looking to optimize their network operations. With potential annual savings of $188,000, this approach not only reduces costs but also enhances the efficiency and availability of IT services. The future of network monitoring and management lies in virtualization and automation, and dbsnOOp Flightdeck is the ideal tool to lead this transformation.
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