The Importance of Monitoring Technology Assets

May 20, 2024 | por dbsnoop

Monitoring tech assets

In a world where reliance on technological systems is fundamental for the operation and growth of companies, monitoring technology assets becomes indispensable. Employing a monitoring platform with a 360º view is essential to keep the Mean Time to Acknowledge (MTTA) and Mean Time to Resolve (MTTR) at the lowest possible levels. Lack of awareness about events such as instability, performance loss, intermittence, or failures can severely impact the company’s image, internal processes, and result in significant financial losses.

Importance of a 360º View

A monitoring platform with a 360º view provides comprehensive visibility into the health and performance of technological assets. This includes servers, databases, applications, and network infrastructure. Having this broad view is crucial because it allows for:

  1. Proactive Problem Detection: Identify potential issues before they affect end users.
  2. Reduction of MTTA and MTTR: With real-time alerts and detailed data, IT teams can quickly acknowledge and resolve issues.
  3. Performance Optimization: Continuously monitor system performance to ensure they operate efficiently.
  4. Failure Prevention: By analyzing trends and patterns, it is possible to predict and prevent failures before they occur.

Impacts of Inadequate Assets Monitoring

The absence of effective monitoring can lead to disastrous consequences. Undetected or unresolved issues can result in:

  1. Loss of Revenue: Unavailable or slow systems can drive away customers and result in loss of sales.
  2. Damage to Reputation: Failures visible to customers can harm the brand image and consumer trust.
  3. Operational Inefficiency: Unresolved issues can disrupt internal processes, decreasing productivity.
  4. Financial Losses: Downtime or critical failures can result in contractual fines and other associated costs.

Real-World Examples

  1. Target (2013): The American retailer Target experienced a data breach due to undetected malware in its payment system, resulting in a loss of over $200 million.
  2. British Airways (2017): A failure in British Airways’ IT system caused flight disruptions, affecting thousands of passengers and resulting in an estimated loss of £80 million.
  3. Facebook (2021): A global six-hour outage on Facebook, WhatsApp, and Instagram caused significant losses in advertising revenue and impacted millions of users worldwide.

How Flightdeck from dbsnOOp Helps

Flightdeck from dbsnOOp is a highly specialized monitoring and observability platform, particularly in databases. It offers:

  1. Real-Time Monitoring: Continuous visibility into the performance and health of technological assets.
  2. Problem Forecasting: Analysis of historical data to predict failures and intermittences, enabling proactive actions.
  3. Rapid Failure Detection: Advanced algorithms to quickly identify problems and anomalies.
  4. Agile Solution: Tools that facilitate the investigation and quick resolution of issues, significantly reducing MTTA and MTTR.

Additionally, dbsnOOp provides high-performance support, ensuring that companies have the assistance needed to keep their systems operating efficiently. With specialization in databases, the platform excels in providing detailed insights and quick solutions to complex problems, helping to maintain business continuity and customer satisfaction.

Monitoring technology assets is crucial to ensuring operational efficiency, customer satisfaction, and the financial health of companies. Flightdeck from dbsnOOp positions itself as a robust and affordable solution, providing a 360º view that is essential for keeping systems running optimally and preventing significant losses.

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