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Avoiding Performance Losses and Ensuring Customer Satisfaction

In today’s digital world, a website is often the first impression a company makes on its customers. Any performance issues, latency, or errors can quickly drive away potential customers and negatively impact the brand and business. Let’s explore some of the main problems a website can face and how they can harm a company.

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COMMON WEBSITE PROBLEMS

Example: A customer tries to access your site, but the pages take too long to load.  

Impact: Customers may become frustrated and leave before even seeing your content, increasing the bounce rate and reducing conversions.

Example: During a traffic peak, your site becomes slow or inaccessible.  

Impact: During marketing campaigns or promotions, performance loss can lead to lost sales and missed business opportunities.

Example: A customer tries to access your site, but all they see is a blank screen.  

Impact: A blank screen can be interpreted as a site being down, leading customers to believe that your company is inactive or unreliable.

Example: A customer receives a security warning stating that your site is not secure.  

Impact: Security warnings can scare customers away, causing them to leave the site out of fear of security risks.

Example: A customer clicks on a link on your site and is taken to a 404 error page.  

Impact: 404 errors are frustrating and can cause customers to give up on finding the information they need, resulting in lost engagement and sales.

IMPACT ON BRAND AND BUSINESS

Each of these problems can have a significant impact on brand perception and financial outcomes. Customers expect a fast, secure, and seamless online experience. Any interruption or error can lead to a negative perception of the company, loss of customers, and consequently, revenue loss. Customer trust and loyalty are hard to earn but easy to lose when the website doesn’t meet expectations.

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HOW FLIGHTDECK BY DBSNOOP CAN HELP

To avoid these issues and ensure your website provides an exceptional experience for customers, continuous monitoring is essential. dbsnOOp’s Flightdeck is an affordable and powerful solution offering website monitoring for just R$ 50.00 per month. It can detect latency issues, performance losses, certificate errors, blank screens, 404 errors, and much more.

BENEFÍCIOS

INVEST IN CONTINUOUS MONITORING

Don’t let website issues harm your brand and business. Invest in continuous monitoring with dbsnOOp’s Flightdeck and keep your site running smoothly for all your customers.

 

Contact us today to learn more and start using dbsnOOp’s Flightdeck!

 

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