The Ground Control consists of a powerful Ticket Management System feature, designed to provide users with a comprehensive solution for efficiently managing database-related incidents. With this integrated feature, users can register, monitor, and resolve issues in an organized and systematic manner. The system allows for ticket creation, priority assignment, addition of notes, and detailed tracking of the progress of each incident resolution. Additionally, it offers automated alerts and real-time notifications to keep users updated on the status of tickets, ensuring a prompt and effective response to database challenges.

Integrated with Flightdeck, the Application Performance Monitoring (APM) feature offers a comprehensive solution for optimizing application performance. With APM, users can monitor and analyze the performance of their application code in real-time, identifying bottlenecks, latency issues, and optimization opportunities.

The TowerControl is a platform for monitoring and managing IT infrastructure, optimizing issue resolution and response time control. It integrates its own monitoring or integrates with Zabbix. Interactive dispatching (task assignment and forwarding process) using communication plan and internal or third-party personnel escalation. It can be integrated with GroundControl (incident/ticket management system), or other market TMS systems.

The Financial Operations Optimization (FinOps) functionality offers a comprehensive approach to managing and optimizing costs related to database operation. With FinOps, users can monitor and analyze costs associated with the use of database resources, identifying areas of overspending, cost-saving opportunities, and inefficient usage patterns. Additionally, FinOps provides advanced analysis and reporting tools, enabling users to make informed decisions to optimize resource usage and reduce database operational costs. It focuses on monitoring costs of AWS and Microsoft Azure services.

SNMP facilitates integration with other network monitoring tools and management systems, providing a unified and comprehensive view of the IT environment. This functionality is essential for ensuring continuous availability, performance, and security of the database in complex network environments. It monitors hardware such as Routers, Repeaters – Access points, Switches, and Network distributors in general – anything that communicates via the SNMP protocol.

Compatibility of the agent/collector for intra-database installation on Windows and Linux operating systems without the need to maintain it externally.

This advanced feature of the database monitoring software allows seamless integration with Internet of Things (IoT) devices, giving users the ability to monitor and manage data coming from IoT devices directly in their database environment with compatibility with AI and Real-time Monitoring, integrating IoT protocol devices for telemetry analysis.